The largest Canadian wireless communications service provider, Rogers Wireless serves more than 5.7 million subscribers. For Rogers' retail sales force, matching pace with ever-changing communications technology is crucial. An interactive training solution provided the ideal solution to their need for just-in-time instruction.

Traditional pages of information were carefully restructured into an easily digestible format. Since Rogers' sales team was the primary audience, it made sense to incorporate the brand image, design elements, and the look and feel of a simultaneous marketing campaign into the course interface. In order to meet client requests for fast and high-quality delivery, a course template system was developed to reduce production costs and lower turnaround time throughout the project.